Food & Beverage

A digital customer experience solution bringing vouchers, campaigns, product information, nutritional tools and location-based restaurant discovery into one mobile experience. Built with offline functionality and intelligent data synchronization to provide reliable access wherever customers are.

McDonald's

Customer Engagement Platform

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Challenges and Solutions

Managing multiple complex features across different app sections while ensuring a seamless user experience

Designed a modular app architecture enabling smooth navigation, consistent UI behavior, and scalable feature management

Providing an offline mode capable of syncing large amounts of data without user disruption

Built a smart synchronization system that updates data at strategic intervals, ensuring 99% app usability without internet access

Implementing real-time voucher logic (expiration, usage, limited quantities) across campaigns

Developed a server-driven voucher engine handling states, timers, and campaign rules with complete accuracy

Creating a fast, reliable restaurant finder using GPS and instant text search

Integrated GPS-based location services with optimized search and routing to deliver instant, accurate directions

Result

The solution brought multiple customer services into a single, reliable digital experience, from campaign and voucher management to restaurant discovery and product information. Offline-first data synchronization maintained access with limited connectivity, while location services and automated voucher logic enabled a more responsive and personalized customer journey.

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