Public Sector

A secure internal platform that digitalizes and automates administrative workflows across city departments. Role-based access, structured processes and centralized data help teams work within one connected environment.

Vilvoorde City

Workflow Automation Solution

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Challenges and Solutions

Complex administrative processes slowed down city operations.

Developed a secure, scalable intranet platform that automates workflows, streamlines daily tasks, and integrates all departments into one digital ecosystem.

Diverse user roles required precise and secure access management.

Integrated Role-Based Access Control (RBAC) and Identity & Access Management (IAM) to ensure each user has the right level of access, improving data security and accountability.

Maintaining data consistency and system performance across departments.

Engineered robust MySQL and Redis databases within a service-oriented architecture (SOA), enabling fast, reliable data handling and seamless system communication.

Ensuring high development quality and scalability for future growth.

Developed a modular, service-oriented system (SOA) using Laravel with MVVM structure and SOLID principles for long-term scalability.

Result

The solution streamlined complex administrative workflows within a centralized digital environment, reducing manual processes and improving collaboration across departments. Secure access controls and a scalable architecture provide a reliable foundation for evolving internal processes and future service expansion.

Feedback

Devatwork designed a new program for the city of Vilvoorde to manage the registrations of an annual fair. The contacts went smoothly, the timing was respected, and the program is clear.
Connie Van KeerEvent Specialist at Vilvoorde
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